I've had over 12 calls in over the past few months to get shoddy service fixed, and they can never take care of the problem.I've requested refunds for months where they have left me out of service for days on end to no avail.
The representative and technicians are awful! They really don't provide service at all. It's out more than it's in, and a real liability to me, as I work at home.
The worst part is that they just don't seem to care at all.They are either unwilling or unable to make the repairs/adjustments need to provide reasonable Internet service.
This person wrote the review because of poor customer service of speedconnect customer care from SpeedConnect. Reviewer claimed that he or she lost $360 and wants SpeedConnect to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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