Product: Speedconnect Technical Support Clear all filters (0 of 8 reviews match)
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Speedconnect - Can't talk to a live person

I was haveing an issue with Internet o er the weekend and I could not talk to anyone. So now i have to wait the whole weekend to do homework, watch tv, and put in grades. This really sucks.
1.0
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Speedconnect Technical Support
#1260304
Now they have closed our local office and you can not get ahold of them when you have a problem with your service at 1am. I work nights so on my nights off I use the internet and if it does not work I should be able to get ahold of someone still you would think. Not...
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Anonymous
James A Ledtke

No internet service again!!!! last weekend the same thing!!! Called during the week 3 times ,had a wait of greater then 20 min. each time. no help on weekends!!!!!!!!! I'm get...

2.6
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Speedconnect Technical Support
#1232674
We were with Commspeed before Speedconnect took them over. Commspeed customer service was kind and focused. We have had slow and erratic internet from day one with Speedconnect. They even sent a tech that put the unit on the roof. It was fantastic for about a month,...
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Speedconnect Technical Support
#1219870
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Speedconnect - Poor service and no show

The service is bad. They dont show up for appointments. They lie and say they contacted about rescheduling. The manager Chris does nothing but pacify people. I have missed several days of work waiting for no show technicians.
1.0
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Advertised vs Delivered
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Customer service
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Exchange, Refund and Cancellation Policy
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Speedconnect Technical Support
#1164879
Most recently, in addition to terrible internet service I have dealt with horrendous customer service. Payment made in late August for September was cashed but Speed Connect states that it wasn't deposited into their account--EVEN AFTER PROVIDING A COPY OF THE...
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Anonymous
Anonymous

Contact the Michigan Attorney General office and file a consumer complaint.

1.0
Product
Speedconnect Technical Support
#1120044
SpeedConnect reliability is horrible. Telephone tech support is lack luster. Many of those customer service representatives are simply not well trained. I would leave them in an instant if I had another ISP choice. But I don't. I'm in a very rural area. When I have...
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Speedconnect Technical Support
#1084284
lost service last week and was out for 4 days.Had to *** work for a tech to come to house. The day he was supposed to come out he called and instead of coming to the house did the repair via phone. Last night I lost service again. The Tech was able to get me up and...
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1.0
Product
Speedconnect Technical Support
I didn't like
  • Horrid
#947936
I'm tired of people that can't or won't do their jobs. I then read the reviews on speed connect here. I will stick with ATT DSL. It may be slow. I do get outages quite often, but the internet is back on within a few minutes. From the reviews that I read here. I'm...
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1.0
Vassar, Michigan
Product
Speedconnect Technical Support
I liked
  • Idea of high speed internet
I didn't like
  • To many reasons to list here
#870333