Product: Speedconnect Technical Support Clear all filters (5 of 5 reviews match)
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Most recently, in addition to terrible internet service I have dealt with horrendous customer service. Payment made in late August for September was cashed but Speed Connect states that it wasn't deposited into their account--EVEN AFTER PROVIDING A COPY OF THE...
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Anonymous
Anonymous

Contact the Michigan Attorney General office and file a consumer complaint.

1.0
Product
Speedconnect Technical Support
#1120044
SpeedConnect reliability is horrible. Telephone tech support is lack luster. Many of those customer service representatives are simply not well trained. I would leave them in an instant if I had another ISP choice. But I don't. I'm in a very rural area. When I have...
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Product
Speedconnect Technical Support
#1084284
lost service last week and was out for 4 days.Had to *** work for a tech to come to house. The day he was supposed to come out he called and instead of coming to the house did the repair via phone. Last night I lost service again. The Tech was able to get me up and...
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1.0
Product
Speedconnect Technical Support
I didn't like
  • Horrid
#947936
I'm tired of people that can't or won't do their jobs. I then read the reviews on speed connect here. I will stick with ATT DSL. It may be slow. I do get outages quite often, but the internet is back on within a few minutes. From the reviews that I read here. I'm...
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1.0
Vassar, Michigan
Product
Speedconnect Technical Support
I liked
  • Idea of high speed internet
I didn't like
  • To many reasons to list here
#870333

SpeedConnect - Poor service and no show

#1164879
1.0
Details
The service is bad. They dont show up for appointments. They lie and say they contacted about rescheduling. The manager Chris does nothing but pacify people. I have missed several days of work waiting for no show technicians.
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