Product: Speedconnect Internet Service Clear all filters (0 of 124 reviews match)
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Speedconnect - Frequently down and no customer service

When the internet service goods down on weekends it stays down. They don't work weekends. Arizona has frequent down time with this service. When my contact is expired, I'm done with Speed Connect. They company was bought out about a year ago and the service went down hill.
1.1
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Speedconnect Internet Service
#1260466
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Speedconnect - Internet not working

My internet is not working and its Sunday so i got no help.
Product
Speedconnect Internet Service
#1249362
How can it work great then just crap out all the time? This is becoming more and more frequent. Service works great until it just completely shuts off making you have to restart everything super super frustrating. Have had paid extra money to have techs come out to the...
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2.1
Product
Speedconnect Internet Service
#1249107
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Speedconnect - Contract

Was told in the begining no cancellation fee and then when you cancel they charge you $150! Sad and service was bad!
1.5
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Speedconnect Internet Service
#1247321
Off and on service all weekend. No service on Monday. Daughter needs the internet for school. Service has gotten worse. Maybe its time customers go to their local media outlets to let them know about their Speedconnect experience..
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Anonymous
Anonymous

You need to also leave a google review! Everyone needs to know that this company is not living up to their end of the agreement. I hope you are not still in a contract, if you...

1.3
Product
Speedconnect Internet Service
#1244195
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Speedconnect - OUTAGE OVER WEEKEND LEFT ME NO INTERNET

Tried calling Speed Connect on Saturday bc wonky service on Friday and not resolved. Then got phone number called and got this messed up auto response that the idiots are closed on weekends when ppl need them the most!
2.1
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Advertised vs Delivered
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Diversity of Products or Services
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Product
Speedconnect Internet Service
#1243130
They have failed to honor they're promises to upgrade the services to increase reliability and speed. Now they have changed gears and are trying to sell everyone on satellite Internet at twice the cost which is a third party service. I don't trust anything I hear from Speedconnect...
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Product
Speedconnect Internet Service
#1243033
SPEEDCONNECT CUSTOMER SERVICE REPRESENTATIVES NOW INDICATE SATELLITE SERVICE WILL BE AVAILABLE FOR AN UPGRADE IN MAY 2018. MONTHLY BILL WILL INCREASE BY $20 - $50 PER MONTH AND IT WILL BE NECESSARY TO LEASE EQUIPMENT FOR AN ADDITIONAL COST. SPEEDCONNECT CUSTOMERS HAVE...
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Anonymous
Anonymous

Is there a class action available to join yet? If so, do you have link where I can look further into it?

1.0
Product
Speedconnect Internet Service
I liked
  • I had internet connect that barely worked
I didn't like
  • Service quality or customer service
  • Service
  • Poor customer service and practices
#1236148
No internet on weekends, mad kids,mad husband PISSED OFF MOMMA!! THEN NO HUMAN TO TALK TO?? ON A PLUS NOTE FOR ME YOU WILL NO LONGER BE MY PROVIDER YEP NOPE I PAY FOR SERVICE AND NO WEEKEND HUMAN TO ASK WHAT THE FREAKING {{REDACTED}},WHY??? IM DONE, THIS OS NOT THE 1ST...
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Anonymous
Anonymous

You should also be leaving a google review for them!

1.0
Product
Speedconnect Internet Service
#1234271
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Speedconnect - No internet and no after hours contact

My Speed Connect is down"again" and there is no way to contact the company. This is beginning to happen more and more and when you finally get someone on the phone during regular business hours they simply tell you they are aware of the problem and are working on it. Well stop just working on it and FIX it! There are too many companies out there to put up with this!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Speedconnect Internet Service
I didn't like
  • Poor or no service
  • Internet service
  • Poor customer service and practices
#1234045