Product: Speedconnect Internet Service Clear all filters (85 of 85 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I've been on the phone with them, over and over.I've rebooted my router at their suggestion, over and over. I've paid my bill to them, over and over, for a delivered product that wasn't even CLOSE to what was advertised. Over and over. Their response...? "Well, it's...
Read more
1.3
Product
Speedconnect Internet Service
I didn't like
  • Pretty much everything
#1161668
We have had speed connect for a few years now, much to my chagrin.They are the only provider that reaches us right now. I have to restart my modem and router so many times I don't even know how to begin to explain. Customer service tries their best, but they are...
Read more
1.0
Product
Speedconnect Internet Service
I didn't like
  • Internet speed
  • Customer service
  • No service poor service
#1141854
Because we pay for unlimited high speed access and get maybe a couple weeks of sporadic access.I've never, ever experienced such horrible connection..ever. I would be better off sending smoke signals out quite honestly...I'd be more confident that they would reach the...
Read more
Product
Speedconnect Internet Service
I liked
  • Customer service reps
I didn't like
  • Promised high speed but delivered very slow speed
#1135938

SpeedConnect - Tower down

#1111491
1.0
Details
3 weeks ago tower was down for a week.my brother lives 1 mile away tells me its back on.yet mine is not working.its been two weeks,still no intenet.yup im told we r a priorty.it will be fixed by friday.well its friday 5:30 pm.not fixed yet.where the *** is the tech guy at that supposed to be here.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

SpeedConnect - Promises promises

#1103290
Internet down again after being told that their upgrading the equipment. This has been going on for more than a year. This time we have to wait 2 weeks for repair service to come out. Cancelled service, wished I would have done it sooner. Don't waste your time or money.
Comment
Show

SpeedConnect - Terrible internet service...

#1077298
1.4
Details
From buffering constantly to kicking me off in the middle of movies and games. At night during free hours, you can never get on the internet. Their service sucks
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

SpeedConnect - Internet only works some time.

#1048269
1.1
Details
I have a ps4 and they cant seem to figure out why i cant play online. I was able to play april2 this year to may 1 with no problems then i may 2 get call from them saying problem with signal after that phone call no more online play. Send someone out to fix and it got worse. You call and they say everything is good but there not seeing your problem or listen to what u say.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
The only thing speed connect has proven consisten at is an unstable more often than not unusable internet service.I have spent more hours on the phone addressing this issue or that issue to have it never resolved. I have had the unfortunate experience of being...
Read more
1.6
Product
Speedconnect Internet Service
#1112248
here is what you get SPEED CONNECT CONSUMER COMPLAINTS Sandra Potter·Tuesday, December 27, 2016 Speed Connect is advertising and charging for one level of service, but actually providing considerably less in return.Around June, 2016 they implemented “capping” data on...
Read more
Product
Speedconnect Internet Service
#1107824
Save yourself a lot of trouble and do not sign up for SpeedConnect. The service is lousy at best and they will try to extort money from you for equipment. Internet was spotty on again, off again. Had to continually reset the equipment provided. They blamed it on my...
Read more
Anonymous
Anonymous

As soon as my contract is up I am switching back to AT&T for my internet service. They constantly change prices, late fees are doubled and every single day before I start home...

Product
Speedconnect Internet Service
#1104934
We have been with this company for years and in a nutshell, we didn't have internet more than we had it.And when it did work, it was spotty at best. After 2 1/2 years of hearing "We will be putting new equipment in your area in 3 to 6 months and making it LTE" I've had...
Read more
1.0
Product
Speedconnect Internet Service
#1092991
We had comm speed and they were actually ok, then speed connect took over and it is so bad!!we only have internet oh maybe 10 to 15% of the time, I have called them and called them! I get a different answer with each tech person. So frustrated, ! I spoke with one rep...
Read more
Product
Speedconnect Internet Service
#1076394

Speedconnect purchased a local provider a few years ago promising to increase capacity. In our rural area there are few options for internet service. Service has deteriorated to the point of infinity. We have had NO service for almost a week now and get the runaround...
Read more
1.4
Product
Speedconnect Internet Service
I didn't like
  • Poor or no service
#1070974
I've been on this service for more than 15 years and it's always been the pits for reliability.When it was commspeed, we were constantly promised better equipment would be installed to enhance the reliability and speed...yeah, right, nothing ever materialized. Now that...
Read more
Anonymous
Chris K

Thank you for your comments and honestly and I am sorry to hear about your issues and apologize for any inconvenience that we may have caused. I would like to discuss your co...

1.0
Product
Speedconnect Internet Service
I didn't like
  • Reliability - speed - customer service
#1065324