Product: Speedconnect Internet Service Clear all filters (82 of 82 reviews match)
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The only thing speed connect has proven consisten at is an unstable more often than not unusable internet service.I have spent more hours on the phone addressing this issue or that issue to have it never resolved. I have had the unfortunate experience of being...
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1.6
Product
Speedconnect Internet Service
#1112248
here is what you get SPEED CONNECT CONSUMER COMPLAINTS Sandra Potter·Tuesday, December 27, 2016 Speed Connect is advertising and charging for one level of service, but actually providing considerably less in return.Around June, 2016 they implemented “capping” data on...
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Product
Speedconnect Internet Service
#1107824
Save yourself a lot of trouble and do not sign up for SpeedConnect. The service is lousy at best and they will try to extort money from you for equipment. Internet was spotty on again, off again. Had to continually reset the equipment provided. They blamed it on my...
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Anonymous
Anonymous

As soon as my contract is up I am switching back to AT&T for my internet service. They constantly change prices, late fees are doubled and every single day before I start home...

Product
Speedconnect Internet Service
#1104934

SpeedConnect - Tower down

#1111491
1.0
Details
3 weeks ago tower was down for a week.my brother lives 1 mile away tells me its back on.yet mine is not working.its been two weeks,still no intenet.yup im told we r a priorty.it will be fixed by friday.well its friday 5:30 pm.not fixed yet.where the *** is the tech guy at that supposed to be here.
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SpeedConnect - Promises promises

#1103290
Internet down again after being told that their upgrading the equipment. This has been going on for more than a year. This time we have to wait 2 weeks for repair service to come out. Cancelled service, wished I would have done it sooner. Don't waste your time or money.
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SpeedConnect - Terrible internet service...

#1077298
1.4
Details
From buffering constantly to kicking me off in the middle of movies and games. At night during free hours, you can never get on the internet. Their service sucks
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SpeedConnect - Internet only works some time.

#1048269
1.1
Details
I have a ps4 and they cant seem to figure out why i cant play online. I was able to play april2 this year to may 1 with no problems then i may 2 get call from them saying problem with signal after that phone call no more online play. Send someone out to fix and it got worse. You call and they say everything is good but there not seeing your problem or listen to what u say.
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We have been with this company for years and in a nutshell, we didn't have internet more than we had it.And when it did work, it was spotty at best. After 2 1/2 years of hearing "We will be putting new equipment in your area in 3 to 6 months and making it LTE" I've had...
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1.0
Product
Speedconnect Internet Service
#1092991
We had comm speed and they were actually ok, then speed connect took over and it is so bad!!we only have internet oh maybe 10 to 15% of the time, I have called them and called them! I get a different answer with each tech person. So frustrated, ! I spoke with one rep...
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Product
Speedconnect Internet Service
#1076394
Speedconnect purchased a local provider a few years ago promising to increase capacity. In our rural area there are few options for internet service. Service has deteriorated to the point of infinity. We have had NO service for almost a week now and get the runaround...
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1.4
Product
Speedconnect Internet Service
I didn't like
  • Poor or no service
#1070974
I've been on this service for more than 15 years and it's always been the pits for reliability.When it was commspeed, we were constantly promised better equipment would be installed to enhance the reliability and speed...yeah, right, nothing ever materialized. Now that...
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Anonymous
Chris K

Thank you for your comments and honestly and I am sorry to hear about your issues and apologize for any inconvenience that we may have caused. I would like to discuss your co...

1.0
Product
Speedconnect Internet Service
I didn't like
  • Reliability - speed - customer service
#1065324
The only company who ever has problems receiving my payment on time is Speedconnect. For some strange reason, they claim they receive it from 10 to 15 days later, in which case, they charge me a late fee. I tried to pay online but the system said I wasn’t a customer....
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Anonymous
Chris K

Thank you for your post and I apologize for your experience. I would like to speak with you about your situation.If you can call 989-652-9088 and ask for Chris K or send me a...

1.0
Product
Speedconnect Internet Service
I didn't like
  • Poor customer service and practices
#1062012
I had speedconnect installed yesterday by a very kind gentleman who was profressional as was my sales agent however ever since I have had the service I can't stay connected for more than a fee moments without losing connection. Speedconnect cannot be used on more than...
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Product
Speedconnect Internet Service
I liked
  • Polite
I didn't like
  • Speed
  • To many reasons to list here
  • Service
#1053010
We live in the Michigan thumb and have 3 different speedconnect towers all app. 4 miles from us. Here we have very limited ISP options, speedconnect was only option that offered over 5 mbps. We would have been better off sticking with old ISP of 2 mbps, for $22 a mnth...
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Anonymous
Jessie

My signature was electronically forged on a contract I never signed and now I cannot cancel with out a huge fee...i have had internet with speed connect since February, it's ...

Product
Speedconnect Internet Service
#1034662