1.4
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website
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Service is down more than up and running. I pay for a service that is a waste of money. An associate contacted me about their recent "maintenance outage" and was informed I could get the latest and greatest internet from them that is almost 2x's what I pay now. NO Thanks!

Service is worse since their maintenance they performed (coincidence? I think NOT!) I used to be able to at least watch Youtube videos without too much trouble.. can't even do that now. I've had dial up outperform this garbage!~ New company in town, and when they get my area covered, I will be switching!

Living where I do, we don't have many internet provider options, and I think these companies take advantage of their customers because of this. A previous consumer mentioned a class action suit.. might just be an option!

I've posted the picture of speedtest from last night.. pathetic!

Product or Service Mentioned: Speedconnect Internet Service.

Reason of review: Bad quality.

Preferred solution: Deliver product or service ordered.

I liked: Okay customer service.

I didn't like: Speed, Internet service, Poor or no service.

Company wrote 0 private or public responses to the review from Mar 13.
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