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I've had over 12 calls in over the past few months to get shoddy service fixed, and they can never take care of the problem. I've requested refunds for months where they have left me out of service for days on end to no avail. The representative and technicians are...
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1.0
#958610
This is the worst internet service available. They have live chat option on their website for support. It's actually an email. They don't even know the difference between the two or what live chat means? I've sent 5 or 6 emails and never a reply or concern from...
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Anonymous
Anonymous

Dell Rapids, SD. Same thing. I am changing back to Golden West next week. No service for two days now, and no service a few days before that. I will pay more for Golden We...

#954608
Speed Connect--really stinks. I live in a remote part of Sedona and the service is very intermittent. What is really strange is that Commspeed, the predecessor company's service seemed much better. The culmination of frustration is when the service was down for all of...
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Anonymous
Anonymous

really the most important election in US history?!? You're a *** but speedconnect really does suck!

#954130

Speedconnect Internet Service Review

SpeedConnect
#1015549
Very very low connection speeds
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Speedconnect Internet Service Review

SpeedConnect
#1014800
1.3
Details
Down AGAIN worst service I'm losing money but you still want yours
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Price Affordability
Product or Service Quality
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Speedconnect Internet Service Review

SpeedConnect
#1004107
1.0
Details
This company is the epitome of bad service ,nothing but troubles the hole time with this email service!
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Customer service
Diversity of Products or Services
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Speedconnect Internet Service Review

SpeedConnect
#990807
1.0
Details
Internet has been shut off for two days now, still no estimated time of when it will be fixed. We never got an email or any notification on why it went down, had to call and find out ourselves. *** customer service, *** internet service, and just a *** company in general. 10/10 would NOT recommend.
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Advertised vs Delivered
Billing Practices
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We live in a rural area and have problems finding a good internet service. We got switched over to Speedconnect several years ago. All the comments I've read on here are all true. The signal drops almost every day so you have to reset the modem every time you want to...
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1.3
I didn't like
  • Poor internet
#953172
I used to sell for Speed connect and then I also had their service for 5 years when I signed up for my next two to three years it was supposed to be under no contract and as of 11 7 I just received a collection notice in the mail for $217.12 no phone call no...
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1.9
#951357
I received a letter from a collection agency claiming that I owed SpeedConnect approximately $250.00. I have never heard of this company and had know knowledge of their claim. I contacted the collection agency and demanded that provide evidence of the debt. They had no...
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1.0
#950081
lost service last week and was out for 4 days. Had to *** work for a tech to come to house. The day he was supposed to come out he called and instead of coming to the house did the repair via phone. Last night I lost service again. The Tech was able to get me up...
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1.0
I didn't like
  • Horrid
#947936
If you can get DishNet, Get It before this. I had Dish net before Speedconnet & when my contract was up with Dish I contacted Speedconnect. They promised a faster Less expensive high speed Internet. Well It's been over 3 months that I have been fighting with them about...
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Anonymous
Anonymous

I just talked to Customer support about contacting the Legal Department & the could not give me an answer. WORST Internet out there.....

Anonymous
Dano

I have had Speed Connect since they bought out e-Sedona. The service is far from adequate. I too was told that it is because of where my home is located. Also, I was told ...

1.0
Snover, Michigan
#944816
Speed Connect service goes down on a weekly basis, there are definite lag times, especially when tourists flood the area hotels and businesses. When the internet goes down it is impossible to get an answer as to when the service will be back up. We have been promised...
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Camp Verde, Arizona
#944513
Speedconnect - Internet Service Review
I thought i might actually make 2 megs! This is my 10 meg service on a good day. You be the judge.
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Anonymous
Dann

My experience, exactly...except, quite often I get less than 1 mbps... and if/when you can get a tech to some out and "fix" it, it lasts a few hours to a day or two... then ba...

1.1
#943425