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Speedconnect - No service

2nd day of no service and no way to get information of issue or when it will be resolved. Happens frequently on weekends. This company needs to improve communications.
Company wrote 0 public responses to the review from Dec 09.
2.5
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1419078
speed connect owes us 135 dollars for charging us for overusage. we were told by tech service that if we went close to going over the data usage that we would be notified. they never did and they also shut down a way to see your data on their website. Have a little ***...
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Company wrote 0 private or public responses to the review from Dec 02.
Anonymous
Penis

Been having outages from 1 and a half to 2 minutes for the paast year now every hour. Now all of a sudden we have 3 minute outages nearly every 2 minutes and we are paying $70...

1.0
Great Falls, Montana Province
#1413059
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Speedconnect - Constantly out of internet no tech support to fix it

I have been a long time customer. Every single weekend my service goes out and no one can be reaches to fix the problem i hate thia rip off company so cheap they cant afford reps to trouble shoot thier aweful service
Company wrote 0 private or public responses to the review from Nov 25.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1407353
Been a customer since 2016. They used to be a good internet provider. Those days are long gone! No customer service, terrible internet service, and high prices! Avoid speedconnect! You will be dissatisfied! Looking for a new internet provider
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Company wrote 0 public responses to the review from Nov 22.
OssifiedCrab640
OssifiedCrab640

Same here my internet goes offline every weekend and surprise no tech support I pay 90 a month disgusting company.they only care about money and not providing internet to thie...

1.0
#1405751
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Speedconnect - General review

Cannot reach anyone including technical support on weekends or after business hours for problems. Very unreliable signal
Company wrote 0 public responses to the review from Nov 11.
#1398005
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Speedconnect - No service

Wont connect i work nights everyday i get home no service in n out i pay good money service getting worse on too of it no one avail after 5 or weekends so go for days
Company wrote 0 public responses to the review from Oct 20.
#1385847
Resolved
We have been SpeedConnect customers for several years now. I was on the *** of leaving two years ago due to constant connectivity problems, but was persuaded to stay when I was offered a great 2-year contract deal and our modem was upgraded for free. Unfortunately, we...
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Company wrote 0 private or public responses to the review from Oct 15.
1.4
I didn't like
  • Terrible service and quality
  • Reliablitity of connection
#1381946
I have been on Speedconnect for 5 years now with the first few years being just fine but later going down hill. I live near Rexburg ID and have a hard enough time even getting a provider and now my current one is either down or so slow dialup is faster. I am paying...
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Company wrote 0 private or public responses to the review from Oct 15.
1.4
I liked
  • No data caps
I didn't like
  • Service
  • Internet service
  • What the company became in the last one and a half years
#1381753
Have had Speed Connect for almost 3 years. At the time of connecting, they said they were putting up a new tower to handle the amount of customers they had. There is still no new tower and our service gets slower by the day, if we have service at all. It is down quite...
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Company wrote 0 public responses to the review from Oct 14.
1.0
#1381356

Contact Speedconnect

Mailing Address:
SpeedConnect
455 North Main Street
Frankenmuth, Michigan 48734
United States
Phone:
(866) 297-2900
More
Resolved
This company has totally gone down the tubes since we signed up for their internet service several years ago. They seem to have dropped any and all support for my area and there is now NO way to get help on evenings/weekends because customer service hours are only...
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Company wrote 0 private or public responses to the review from Oct 13.
1.9
I didn't like
  • Unreliable connection
  • Frequent dropped connections
  • Customer service
#1381007