We have been SpeedConnect customers for several years now. I was on the *** of leaving two years ago due to constant connectivity problems, but was persuaded to stay when I was offered a great 2-year contract deal and our modem was upgraded for free. Unfortunately, we...Read more
I didn't like
- Terrible service and quality
- Reliablitity of connection
I have been on Speedconnect for 5 years now with the first few years being just fine but later going down hill. I live near Rexburg ID and have a hard enough time even getting a provider and now my current one is either down or so slow dialup is faster. I am paying...Read more
- No data caps
I didn't like
- Internet service
- Lack of decent service
Have had Speed Connect for almost 3 years. At the time of connecting, they said they were putting up a new tower to handle the amount of customers they had. There is still no new tower and our service gets slower by the day, if we have service at all. It is down quite...Read more
This company has totally gone down the tubes since we signed up for their internet service several years ago. They seem to have dropped any and all support for my area and there is now NO way to get help on evenings/weekends because customer service hours are only...Read more
I didn't like
- Customer service
- Frequent dropped connections
- Unreliable connection
Speedconnect - Worst internet ever
Honestly they are a bunch of liars never can get good internet at all, keep calling them but it’s the same damn thing , wish they would go out of business worst internet I get internet better on my data
Speedconnect - Internet down again for the 6th night in a row in Twin Falls
Internet down again they say call it always goes down after hours nobody at tech service no way to contact them after hours This is BS
Speedconnect - Two nights in a row, no service! I will want a refund !!
October 10 & 11. Get it fixed or we're done.
I was on line looking at satellite options. Seems to be more than I was offered on phone. What is the basic $39.95 plan? What are all the hidden costs involved? I have been a customer over 20 years and service has gotten worse since speed(?)connect bought out...Read more
They charge you an extra month because they say they need a 30 day notice for cancellation. But, they want their equipment back asap! Spotty service that doesn't work half the time, especially when it's raining out. Save your money! Go with another provider because...Read more
Speedconnect - No connection
We will be cancelling!!! Constant loss of connection. We have had no service for a week!!! We have had tech here. Keep calling. We have had many issues in past. Worst service ever. You cannot even contact them after 7:30!!! Terrible internet service!!!
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