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We have been SpeedConnect customers for several years now. I was on the *** of leaving two years ago due to constant connectivity problems, but was persuaded to stay when I was offered a great 2-year contract deal and our modem was upgraded for free. Unfortunately, we...
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1.4
I didn't like
  • Terrible service and quality
  • Reliablitity of connection
#1381946
I have been on Speedconnect for 5 years now with the first few years being just fine but later going down hill. I live near Rexburg ID and have a hard enough time even getting a provider and now my current one is either down or so slow dialup is faster. I am paying...
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1.4
I liked
  • No data caps
I didn't like
  • Internet service
  • Lack of decent service
  • Service
#1381753
Have had Speed Connect for almost 3 years. At the time of connecting, they said they were putting up a new tower to handle the amount of customers they had. There is still no new tower and our service gets slower by the day, if we have service at all. It is down quite...
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1.0
#1381356
This company has totally gone down the tubes since we signed up for their internet service several years ago. They seem to have dropped any and all support for my area and there is now NO way to get help on evenings/weekends because customer service hours are only...
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1.9
I didn't like
  • Customer service
  • Frequent dropped connections
  • Unreliable connection
#1381007
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Speedconnect - Worst internet ever

Honestly they are a bunch of liars never can get good internet at all, keep calling them but it’s the same damn thing , wish they would go out of business worst internet I get internet better on my data
1.0
Details
Advertised vs Delivered
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
Warranty
Website
#1380997
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Speedconnect - Internet down again for the 6th night in a row in Twin Falls

Internet down again they say call it always goes down after hours nobody at tech service no way to contact them after hours This is BS
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Speedconnect - Two nights in a row, no service! I will want a refund !!

October 10 & 11. Get it fixed or we're done.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1379519
I was on line looking at satellite options. Seems to be more than I was offered on phone. What is the basic $39.95 plan? What are all the hidden costs involved? I have been a customer over 20 years and service has gotten worse since speed(?)connect bought out...
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#1379157
They charge you an extra month because they say they need a 30 day notice for cancellation. But, they want their equipment back asap! Spotty service that doesn't work half the time, especially when it's raining out. Save your money! Go with another provider because...
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1.1
I liked
  • I had internet connect that barely worked
I didn't like
  • Everthing
  • Poor or no service
#1378870

Contact Speedconnect

Mailing Address:
SpeedConnect
455 North Main Street
Frankenmuth, Michigan 48734
United States
Phone:
(866) 297-2900
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Speedconnect - No connection

We will be cancelling!!! Constant loss of connection. We have had no service for a week!!! We have had tech here. Keep calling. We have had many issues in past. Worst service ever. You cannot even contact them after 7:30!!! Terrible internet service!!!
#1378647