My signature was electronically forged on a contract I never signed and now I cannot cancel with out a huge fee...i have had internet with speed connect since February, it's now May...and I'm lucky to have used it a week with no problems.I have had techs not show up,...Read more
We live in the Michigan thumb and have 3 different speedconnect towers all app. 4 miles from us. Here we have very limited ISP options, speedconnect was only option that offered over 5 mbps. We would have been better off sticking with old ISP of 2 mbps, for $22 a mnth...Read more
Alright, so since we are in an area where we can't get "great" internet, we had to settle with speed-connect. And as others say, it's more like lag-connect. We barely get connectivity as it is and when we do, it's extremely slow. Our neighbors down the street have no...Read more
- Okay customer service
- I had internet connect that barely worked
- Idea of high speed internet
I didn't like
- Online gaming under isp
- Promised high speed but delivered very slow speed
SpeedConnect - Internet only works some time.
I have a ps4 and they cant seem to figure out why i cant play online. I was able to play april2 this year to may 1 with no problems then i may 2 get call from them saying problem with signal after that phone call no more online play. Send someone out to fix and it got worse. You call and they say everything is good but there not seeing your problem or listen to what u say.
Speedconnect Internet Service Review
I used to have speedconnect until the wifi stopped working so I call them for support and they told me I needed to pay money in order for them to help. It's their product that isn't working for their customers! Also the internet is slower than Earth's rotation. Do Not Get!
Speedconnect Internet Service Review
We have been with this company ever since they started. As of the past 3 months our speed is slower than dialup. With a pin of 3000+. They always tell us to reboot our modem, which never works. One time, a customer service worker hung up on me when I told then what was wrong. Absolute shite
Short Review on March 14, 2017
Terrible never works when I call they tell me to unplug it seriously how many times must u unplug something before you admit your service sucks
After two months of awful internet, with speeds dipping down as low as 74Kbps and mostly in the 1 to 2 Mbps, far from the 10Mbps I pay for, I finally changed companies. I called to cancel service today (April 11th) and was told it can't be cancelled until May 1st and...Read more
Speedconnect provides slow internet speeds making online gaming a pain, the salesman promised a consistent 5-8 mbps even though I'm paying for the 15 mbps which is $59.95 a month on the 24 month contract. I did a detailed network statistics on xbox one before I wrote...Read more
I have had speed connect since Sept 2016 & they are far worse then Dishnet. Customer service Is worse then DishNet. I asked to get a contact for the Legal department due to the Installers cutting my Dishnet cable Into my home. I asked to have a refund on my account...Read more
Our service used to be with Swift Wireless, and was good until they were bought out by Comm-Speed, who are now known as Speed Connect. Service has been mostly reliable (though we had a prolonged outage a couple weeks ago) but has gotten progressively slower. At times...Read more
SpeedConnect should be renamed "NoConnect". My internet has been down for4 days because of their system issues. When I try to get a live customer service rep I get put on hold because there are about 20 callers in front of me. The one time I waited the 25 minutes and...Read more
Speeds are so slow, like dial-up or worse at times. Often speed is so slow that most web sites time out before they can load. When you call in to complain about the speed they act like you are the only one to ever complain about the speed. What a joke. Finally one...Read more
Wow! Absolutely awful. Antiquated modem and router while all (decent) other companies have the all-in-one tower. Terrible customer service and tech support. I can see the tower from my house - unobstructed - but the signal is pathetically weak. Can't even power Netflix...Read more
North Liberty, Iowa
Do you have something to say about SpeedConnect? What happened? What can we help you with?