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Speedconnect - Horrible service

The o ternet always goes down and they dont have enough techa to ever fix it. If you call i they just say there is nothing they can do. Here we are on day 4 of no internet. And no surprise they won't do anything for another 2 days minimum
#1292882
So we have had speedconnect for a few years, always having dead periods at least 1-2 days a week, with an average speed of mbps but for the price we were willing to make it work given lack of options. Now though we found our unlimited data plan we had has been changed...
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1.4
#1289617
I've been a Speed Connect customer for years. We used to be able to contact Customer Support any time, now they have very limited days and hours when support is available. I used to be able to send an email to their support folks, and usually by the next morning the...
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Anonymous
Anonymous

I agree with you even out here in Williams, Az!! We constantly have outages and now no one to contact! Terrible internet.

2.0
I liked
  • No data caps
I didn't like
  • Much slower than advertised speed
  • Poor opportunity for customer support
  • Frequent dropped connections
#1285814
After doing business with this speed connect for a few yrs. I finally had enough! I had to deal with very slow internet or no connection at all! then they raised my bill from 48.00 dollars to 68.00 dollars without informing me. I told them that I switched co. and to...
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1.0
I didn't like
  • Pretty much everything
#1285774
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Speedconnect - HORRIBLE

My nets down atleast 1x a week.. today, the phone isnt ringing. HORRIABLE SERVICE
#1279873
I finally called because our service has been going in and out for months, even after a new router. The person I spoke with said that it has been happening and they have no idea when it will be fixed! Then she proceeded to connect me with another person who said that...
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SpeedConnectCares
SpeedConnectCares
Speedconnect Verified Representative

Hello I am a representative with Speedconnect and I am sorry to hear that you are have issues with your service. I would love to help you. Please call me and we will see what ...

1.3
I didn't like
  • Poor customer service
  • Lack of decent service
  • Everthing
#1278440
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Speedconnect - Worst internet ever

I live out in desert and for years had commspeed and then sold. Never know whether we we have internet or not. No 24 hour tech support or able to find out about outages. Thinking about switching.
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Discounts and Special Offers
Price Affordability
Style and Design
Value for money
Warranty
#1276873
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Speedconnect - Very poor, totally not worth it!

We always have trouble having connections and when we have its very slow to the point better to turn off your wifi and just use your cellphone Internet. No wonder why all the reviews are negative.. Not really worth paying 50$ more.. So disappointed. We'll try to end this internet soon as possible.. Horrible !!!
#1275921
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Speedconnect - HATE our internet service

It constantly buffers sometimes for an hour.no one answers phone.shows stop in the middle.
1.8
Details
Billing Practices
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
#1267984
I was a customer of Sioux Valley Wireless before they were bought out by Speed Connect in the Brookings SD area. I payed the last bill they sent me, thinking that it was for the previous month, while I was on the phone to cancel my service. The billing department...
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1.5
I didn't like
  • Poor customer service
#1266486