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1.3

I have been on Speedconnect for 5 years now with the first few years being just fine but later going down hill.

I live near Rexburg ID and have a hard enough time even getting a provider and now my current one is either down or so slow dialup is faster.

I am paying $69.99 for 15Mbp but at the fastest I get 3Mbps. For the last few weeks it has been only 0.7Mbps. I had to fight it just to get to this page.

I have called multiple times and even had a tech out here to either see nothing change. I even did a speedtest as the tech said he was done and it was even worse than before he tried and I stopped the guy and made him do more work which only got me 7Mbps for 2 days before dropping back to 3Mbps.

When they first installed it they guy came out with only a few feet of cable and just spliced it to the excess cable out the wall so the splice was way out in the open and only wrapped in a ball of electrical tape. I even complained to the tech guy that came out about it and all he did was unwrap the electrical tape and say yep it is spliced then re-wrap it and leave.

One of the excuses was the college in the city of Rexburg but the problem with that is not only does the college have its own internet but the city has Cable One as the main provider so Speedconnect isn't even seeing much traffic from Rexburg.

If I could I would report them for fraud but we all know they would be protected by contracts and loop holes. Speedconnect is shady and should not be trusted.

Speedconnect Pros: No data caps.

Speedconnect Cons: Lack of decent service, Internet service, What the company became in the last one and a half years, Service, Poor customer service and practices.

Location: 1665 N Woodruff Ave, Idaho Falls, ID 83401, USA

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